The status of your ticket is displayed next to your ticket in the ticket overview. This is the processing status of your question or problem. These opti...

Here, we explain how to create tickets for our Support-Team. How to create tickets? Create tickets via E-Mail Create tickets via the helpdesk ...

All tickets, created by you or another user of your company, are listed in the ticket overview: Select a ticket. The ticket opens.   Select the close...

The type of the ticket reflects how we have evaluated your request. Specific actions are linked to the type. These options are available: Support Bug...