When you have forgotten your password, you can reset it yourself.
Select Forgot your password?
Enter your E-Mail address, which is registered in the portal.
Select Reset my password.
We will send you an E-Mail with a link to restore the password.
When you don't know which E-Mail address you used to register to the portal, the support team can reset your password. Send us an E-Mail to firstname.lastname@example.org or create a ticket.