1. Make a screenshot of the error:
   • Screenshot of the error
   • Screenshot of the software window, highlighting the error 
2. Detailed explanation of the error:
   • When did the error occur? (time period with approximate time stamp)
   • What did you do to create the error?
   • Can you reproduce the error?
   • Since when does the error occur?
   • Do colleagues have the same problem?
   • What do you expect the function to do?
3. Send us the log files:
   • Which log files are needed?
4. Name the version of the software:
   • Select ? > About